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NeonGrid Privacy Policy

Last revised on: June 23, 2014
NeonGrid LLC ("NeonGrid" or "us") provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of Personal Information (as defined below) received from users of ("Site") and online services ("Services"). By submitting Personal Information through our Site or Services, you agree to the terms of this Privacy Policy and you expressly consent to the collection, use and disclosure of your Personal Information in accordance with this Privacy Policy.
A Note about Children
We do not intentionally gather Personal Information from users who are under the age of 13. If a child under 13 submits Personal Information to NeonGrid and we learn that the Personal Information is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any Personal Information from a child under 13, please contact us at
Types of Data We Collect
"Personal Information" means data that allows someone to identify or contact you, including, for example, your name, age, gender, address, telephone number, email address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data.
"Anonymous Data" means data that is not associated with or linked to your Personal Information; Anonymous Data does not, by itself, permit the identification of individual persons.
We collect Personal Information and Anonymous Data, as described below.
Information You Provide to Us
* To access some activities on the Site, you will be required to set up a user account (an "Account"). When you create an Account, we may collect certain Personal Information, including, but not limited to, your email address, first and last name, city, company name, website URL, professional title, birthday, and password.
* If you use our Services on your mobile device, we may collect your phone number and unique device id number.
* When connecting to our Services via a service provider that uniquely identifies your mobile device, we may receive this identification and use it to offer extended services and/or functionality.
* Certain Services may require our collection of your phone number. We may associate that phone number to your mobile device identification information.
* If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.
* We retain information on your behalf, such as files and messages that you store using your Account.
* When you post content (text, images, photographs, videos, messages, comments or any other kind of content that is not your e-mail address) on our Site, the information contained in your posting will be stored in our servers and other users will be able to see it, along with your profile photo and any other information that you choose to make public on your public profile page ("Profile").
* We also collect other types of Personal Information that you provide to us voluntarily, such as your operating system and version, product registration number, and other requested information if you contact us via e-mail regarding support for the Services.
* We may also record information about your usage of the Site, such as other users you communicate with, materials and content you post, information you display about yourself and information you click on while using the Site. If you are logged in to your Account, we may associate that information with your Account.
* We may also collect Personal Information at other points on the Site that state that Personal Information is being collected.
Information Collected via Technology
Information Collected by Our Servers. To make our Site and Services more useful to you, our servers (which may be hosted by a third party service provider) collect information from you, including your browser type, operating system, Internet Protocol ("IP") address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.
Log Files. As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider ("ISP"), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, administer the Site, track users' movements around the Site, gather demographic information about our user base as a whole, and better tailor our Services to our users' needs. For example, some of the information may be collected so that when you visit the Site or the Services again, it will recognize you and the information could then be used to serve advertisements and other information appropriate to your interests. Except as noted in this Privacy Policy, we do not link this automatically-collected data to Personal Information.
Cookies. We use "cookies" to store your preferences, record session information and to customize content based on browser type and your profile information. "Cookies" are small pieces of information that a website sends to your computer's hard drive while you are viewing a web site. You may be able to configure your browser to accept or reject all or some cookies, or notify you when a cookie is set - each browser is different. You may wish to review the "Help" menu of your browser to learn how to change your cookie preferences; however, this may affect your ability to use certain functions or portions of the Site. Please note that we may allow third party advertisers that are presenting advertisements on some of our pages to set and access their cookies on your computer. Advertisers' use of cookies is subject to their own privacy policies, not our Privacy Policy.
Pixel Tags. In addition, we use "Pixel Tags" (also referred to as clear Gifs, Web beacons, or Web bugs). Pixel Tags are tiny graphic images with a unique identifier, similar in function to Cookies, that are used to track online movements of Web users. Pixel Tags are embedded invisibly in Web pages. Pixel Tags also allow us to send e-mail messages in a format users can read, and they tell us whether e-mails have been opened to ensure that we are sending only messages that are of interest to our users. We do not tie the information gathered by Pixel Tags to our users' Personal Information.
Google Analytics. We currently use Google Analytics. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. Please see the following links for more information about Google Analytics:,, and
KISSmetrics. We currently use KISSmetrics. KISSmetrics provides certain services to NeonGrid in connection with NeonGrid's operation of this Site, including the collection and tracking of certain data and information regarding the characteristics and activities of visitors to this Site. Please see the following links for more information about KISSmetrics: and
How We Respond to Do Not Track Signals. We do not currently respond to "do not track" signals or other mechanisms that might enable consumers to opt out of tracking on our Site.
Information Collected from You about Others
If you decide to invite a third party to create an Account, we will collect your and the third party's names and e-mail addresses in order to send an e-mail and follow up with the third party. We rely upon you to obtain whatever consents from the third party that may be required by law to allow us to access and upload the third party's names and e-mail addresses as required above. You or the third party may contact us at to request the removal of this information from our database.
When you create an Account on the Site, some information about you and your Account activity will be publicly available on the Site, including, but not limited to, any information in your Profile. This may include, but is not limited to, your full name, your company name, your professional title, the date you created your Account, the date you last logged into your Account, methods of contacting you, collaborators you have worked with, companies you are associated with, the number of works you have posted, in addition to other information that may be disclosed by you. You may also choose to add other Personal Information that will be visible on the Site. If you choose to add certain information to your Account, this information and your activity associated with this information can be displayed to other users and may be collected and shared with other users. Any Personal Information that you voluntarily publicly disclose or post online may be collected and used by others. Other users of the Site can contact you by leaving a message/comment on the Site or any other method provided. Once you have posted information publicly, while you will still be able to edit and delete it on the Site, you will not be able to edit or delete such information cached, collected, and stored elsewhere by others (e.g., search engines).
All users may review, update, correct or delete the Personal Information in their Account (including any imported contacts) by emailing us at or by editing their Profile. If you completely delete all of your Personal Information, then your Account may become deactivated. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.
In General. You may control the information that is available to other users of the Site at any time by editing your Account and the features that are included on your Profile page. You may prefer not to submit Personal Information through the Site; in which case you can still explore the Site, but you will not be able to create an Account and you may not be able to access certain services on the Site.
Email Communications. We will periodically send you free newsletters and e-mails that directly promote the use of our Site or Services. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to "opt-out" by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information below). Despite your indicated e-mail preferences, we may send you service related communications, including notices of any updates to our Terms of Use or Privacy Policy.
Cookies. If you decide at any time that you no longer wish to accept cookies from our Service for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser's technical information. If you do not accept cookies, however, you may not be able to use all portions of the Service or all functionality of the Service. If you have any questions about how to disable or modify cookies, please let us know at the contact information provided below.
General Use. In general, Personal Information you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We use your Personal Information in the following ways: to facilitate the creation of your Account; identify you when you sign in to your Account; provide improved administration of our Site and Services; provide the Services and customer support you request; improve the quality of experience with you interact with our Site and Services; send you a welcome e-mail to verify ownership of the e-mail address provided when your Account was created; send you administrative e-mail notifications, such as security, or support and maintenance advisories; resolve any disputes; troubleshoot problems; prevent potentially prohibited or illegal activities and enforce our policies; customize, measure and/or improve our services and/or content; inform you about our services/provide service updates; and compare information for accuracy. We use your anonymous aggregate data to analyze how you use our Site and what aspects of the Site are effective so that we may enhance the performance of our Site. For example, we may use your IP address to provide geographical targeted advertising to you.
User Testimonials and Feedback. We often receive testimonials and comments from users who have had positive experiences with our Services. We occasionally publish such content. When we publish this content, we may identify our users by their first and last name and may also indicate their professional title. We obtain the user's consent prior to posting his or her name along with the testimonial. We may post user feedback on the Site from time to time. We will share your feedback with your first name and last initial only. If we choose to post your first and last name along with your feedback, we will obtain your consent prior to posting you name with your feedback.
Creation of Anonymous Data. We may create Anonymous Data records from Personal Information by excluding information (such as your name) that makes the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Services and improve Site navigation. We reserve the right to use Anonymous Data for any purpose and disclose Anonymous Data to third parties in our sole discretion.
Third Parties Designated by You. When you use the Services, the Personal Information you provide will be shared with the third parties that you designate to receive such information, including other websites, your friends, relatives and business associates. Depending on the type of access you grant to such third parties, they may also be permitted to edit the information you have provided to us and to designate others to access and edit such information. You may change your settings at any time as to who has access to your information by going to your account settings and changing your publishing options.
Third Party Service Providers. We may share your Personal Information with third parties service providers to: provide you with the Services that we offer through the Site; to conduct quality assurance testing; to facilitate creation of accounts; to provide technical support; and/or to provide other services to us. For example, we may use a third party to verify your location. These third party service providers are required not to use your Personal Information other than to provide the services requested by NeonGrid.
Affiliates. We may share some or all of your Personal Information with our parent company, subsidiaries, joint ventures, or other companies under a common control ("Affiliates"), in which case we will require our Affiliates to honor this Privacy Policy.
Corporate Restructuring. We may share some or all of your Personal Information in connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, Personal Information may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will possess the Personal Information collected by us and will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy.
We may also share your Personal Information when we have your consent. For example, we may share your Personal Information with potential employers when you have agreed to be contacted for employment opportunities.
We may share anonymous aggregate data with advertisers who may use such data to serve ads to users on the Site.
We may disclose Personal information if we believe in good faith that such disclosure is necessary (a) to comply with legal requirements, (b) in connection with a legal investigation or to comply with a subpoena, court order or substantially similar legal procedure, (c) to enforce our policies, (d) to respond to claims that a particular listing or other content violates the rights of others, or (e) protect anyone's rights, property, or safety as appropriate. Such information will be disclosed in accordance with applicable laws and regulations. We will not otherwise sell or disclose your information to any third parties.
The Site may contain links to third party websites to which the Site has no affiliation. When you click on a link to any other website or location, you will leave our Site and go to another site and another entity may collect Personal Information or Anonymous Data from you. Except as set forth herein, NeonGrid does not share your personal information with those third parties, and are not responsible for their privacy practices. NeonGrid is not responsible for the content of any third party advertisements or for any material or content accessible through any links that may be accessible through the Site. We encourage you to read the privacy policies of every website you visit. The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content or websites.
Your Personal Information is kept on servers protected against intrusion by technological means such as firewalls. These servers are kept in secure locations and access is granted only to our employees and agents on a need to know basis. We use a variety of industry standard methods to ensure the security of your Personal Information, however, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while NeonGrid uses reasonable efforts to protect your Personal Information, we cannot guarantee its absolute security. If unauthorized access occurs, we will timely notify you in a timely manner pursuant to controlling law. It is your responsibility to select and maintain your passwords to safeguard against unauthorized access to your Account and Personal Information. Contact us if you become aware of any such unauthorized access.
If you are a non U.S. user of the Site or Services, by visiting the Site or accessing the Services and providing us with data, you acknowledge and agree that your Personal Information may be processed for the purposes identified in this Privacy Policy. In addition, your Personal Information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Information may be less stringent than the laws in your country. By providing your data, you consent to such transfer.
If you have any questions about this Privacy Policy or our data collection or processing practices, or if you want to report any security violations to us, please email us at:
This Privacy Policy is subject to occasional revision, and we will notify you of any changed to our Privacy Policy by posting the new Privacy policy at and changing the "Last Revised" dated above. If we make any material changes in the way we use your Personal Information, we will notify you by sending you an email to the last email address you provided to us and/or by prominently posting notice of the changes on our Site. Any material changes to this Privacy Policy will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on our site. Once such changes become effective, your continued use of the Site will signify your acceptance of the new Privacy Policy. If you do not agree to the terms of this Privacy Policy, or any revised Privacy Policy, your sole and exclusive remedy is to discontinue using the Site.
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